Thursday, November 17, 2005

Are You Polite


How would you feel if you received an e-mail from whoknowswho@whoknowswhere.com and all that was written was "Could you tell me how to do this...", or "I want to know this...," or "Could you do this for me...", etc. and there was no greeting, or "please" or even "bye". Worse, if the e-mail weren't even signed? Would you feel like responding to that e-mail?Further, how would you feel if you received an e-mail from someone who politely asked if you could customize some graphics, and after spending a couple of hours doing so, the politeness stopped without even receiving a confirmation of receipt or thank you?Do you feel that this is polite?Before continuing with WHY this page exists let us give you some background.The web is a fantastic place. You can communicate with countless individuals at any time. Everything is as near as a click of your mouse button. Communication is made easier, and if you have a question you can just type it out in a message send it to any website owner. If your message is reasonable, you'll receive a quick answer.Like many designers, the authors behind this particular page spend a lot of time working on personal websites and creating graphic sets. One of us has a tutorial website in Swedish and tips & tricks for PsP 7.0. Like many designers, we receive much e-mail every week from people asking for help or with questions regarding graphics making. We remember when we first started making graphics and we also wrote to designers asking how they did certain things. Most of the time we got nice feedback and without that help we wouldn't be where we are today!We love to receive e-mails but it's very disheartening when others fail to appreciate the time we take to answer them by simply responding with a "thank you". When people e-mail us asking how we did this or that we never fail to respond. Why? It's the polite thing to do (and we both consider ourselves to be polite.Think about this, if we don't receive a reply from you, we won't know IF YOU received OUR mail. That happens. Mail disappears.None of us had spoken to each other about how we felt about all these mails, not getting any confirmation, feeling that some people didn't know about "giving and taking", until one day we discovered that we both had written similar pages about this!Think about this. It's very easy to hide on such an anonymous medium as the Web. Maybe that's one reason why people forget to be polite. Our wish is that you treat the person you send e-mail to the same way as you would like to be treated by someone you meet in real life. For example, at your job. If someone there greets you with "good morning", we are quite sure you would respond. And if someone does something for you, we are sure you would say "thank you".We love that you visit our websites and use our graphics. Any designer would agreewith that. We're proud that you use our work. We would like to clarify that this does not apply to everyone. There are people who bring their courtesy from real life onto the web. Not everyone who writes to us is impolite.We love to receive feedback and e-mail, so please write to us. All we ask is that you bear this in mind: Contact us with the same courtesy with which you would like to be contacted. Thank you.

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